Request 911 Records


As of January 1st, 2018, SNOCOM and SNOPAC have merged into one agency, Snohomish County 911. The home for Snohomish County 911 is  WWW.SNO911.ORG. The SNOCOM and SNOPAC websites will remain online for a period of time in order to help get the word out that we have consolidated. The old sites will no longer be updated, so please use the new site for the lastest information about Snohomish County 911.


The Revised Code of Washington (RCW) requires that SNOCOM keep recordings of 911 communications for 90 (ninety) days.

The disclosure of SNOCOM records will be governed by appropriate state and local regulations. Public records subject to disclosure may have identifiable details deleted to the extent necessary to prevent an unreasonable invasion of privacy. Any deletions made shall be explained in writing.



RCW 42.56.040 Public Records

WAC 246.100.016 Medical Confidentiality

RCW 70.24.022(3) Sexually Transmitted Disease Confidentiality

Requests for Inspection and/or Copying of Public Records

Requests must be in writing and define the records being sought with reasonable specificity. Any requests that are too generalized will be returned to the requesting individual for further clarification.


Records Exempt From Public Inspection and Copying

Witnesses to or victims of crime or who file complaints with investigative, law enforcement agencies if disclosure would endanger any person's life, physical safety, or property (RCW 42.56.240).

Invasion of privacy if disclosure of information about the person would be highly offensive and is not of legitimate concern to the public (RCW 42.56.050.  NOTE: Public records may be used if the party/ies affected have timely notice and the record does not unreasonably invade personal privacy (RCW 42.56.070(6)(b)).

HIV/AIDS medical status (RCW 70.24.105).

Patient medical information (WAC 246-100-016).

Sexual assault victims under 18 years of age (RCW 42.56.240).

Disclosure of sensitive information contained in SNOCOM employee personnel files (RCW 42.56.240).

Public Requests for CD Duplication and/or Inspection of Master Recordings:

Public requests from private attorneys, agencies or businesses doing business for profit, Public Defenders Office or private citizens must be made in writing on business letterhead stationary when applicable. A signed court order for the request is desirable but optional.


SNOCOM Public Records Policies:

Policy 4.51 Public Entity Records

Policy 4.52 Public Entity Records Custodian


Charges for Copying/Scanning:

There is a $20.00 processing fee for copies of audio recordings that are burned to a CD. For document requests that exceed 20 pages, there is a $0.15/page cost associated with any paper or scanned copies made at and provided by SNOCOM and a $0.10 per page for scanned copies exceeding 30 pages. (RCW 42.56.120) Any applicable payment is due prior to final release of documents in any format. Mail, email, or fax a printed copy of the completed request form to:


Fax: 425-775-9386

DO NOT SEND payment until directed to do so.

Sheila Betts, Certified Public Records Officer
SNOCOM 9-1-1
PO Box 180
Mountlake Terrace, WA 98043


You may also contact our Records Coordinator at 425-774-2527 or should you have any questions.


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